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Heartland America Reviews

5.0

(Rated by 2515 users)

Store Details & Policies

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Overall Rating

5.0

Base on 14 Reviews

Ratings by Feature

Return Policy
4.0
Price & Quality
4.9
Good Value
4.2
Customer Service
5.0

Recent Customer Reviews (14)

Audrey Bélanger

Mar 26, 2023

Happy with My Refurbished Purchase!So happy with my refurbished purchase, it's like new!

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Roman Karataev

Mar 24, 2023

Wide range of products and categoriesFrom home decor to electronics to collectibles, this store has it all. I especially like the unique categories you won't find elsewhere. Always something new to discover.

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Lirienne Grivois

Mar 22, 2023

Thanks for the deals!Keep the deals coming. My wallet (and house!) thank you!!

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Kelly Nixon

Mar 22, 2023

Furniture at affordable pricesShopping for new furniture can be expensive, so I was thrilled to find a range of high-quality yet budget-friendly options. Lots to choose from and great quality for the price.

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Amber Clarke

Mar 21, 2023

Loyal Customer for Life!Saved so much on electronics, I'm a loyal customer for life!

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Lorie Sharpe

Mar 20, 2023

The Perfect Choice for Outdoor FurniturePerfect choice furniture lives up to its name. I purchased an outdoor dining set, and the quality is unmatched. The chairs are comfortable, and the table is sturdy.

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Jerry Everhart

Mar 19, 2023

Monthly catalog is a treatI look forward to receiving the monthly catalog in the mail. It's like getting a present each month with so many bargains to browse. I've found some of my best deals from the catalog.

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James Pepper

Mar 19, 2023

Customer service for the winI had an issue with a return once and customer service went above and beyond to make it right. They really care and it meant a lot!

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Kian Nash

Mar 19, 2023

Specialty categories are uniqueThe DIY category was especially fun to explore, and I found some great tools and supplies for my projects.

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Riley Smith

Mar 18, 2023

Scored Some Sick Deals!I'm feeling stoked about my recent purchases. The clearance section is clutch for anyone on a budget but still wants quality goods. The renewed products are legit, and the deals are just too good to pass up.

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Heartland America Pros & Cons

Pros

Fast Shipping: Many customers report quick shipping times, often receiving their orders promptly.

Competitive Pricing: Products are generally offered at discounted prices, making them appealing for budget-conscious shoppers.

Variety of Products: The site features a wide range of categories, including electronics, home goods, and unique items not commonly found elsewhere.

Wide Range of Products: Heartland America offers a variety of goods at discount prices, including auto accessories, workshop tools, home goods, health care items, clothing, and electronics.

Brand-Name Overstocks and Liquidations: The site is known for selling brand-name overstocks, liquidations, and renewed products.

Fast Shipping: Heartland America strives to ship all in-stock items within 48 hours.

Customer Service: Heartland America has been recognized by the Better Business Bureau (BBB) with an A+ rating.

Value Club® Discounts/Benefits: Value Club® and Elite Club Gold® members will be verified at the time of order processing. All active members, recognized by billing information, will receive their discount.

Specialty Categories: Heartland America offers great products in specialty categories that other retailers don’t have, including Nostalgia, As Seen On TV, Coins & Collectibles, DIY, and Refurbished (Primarily in the USA).

CONS

Customer Service Issues: Numerous reviews highlight problems with customer service, including long wait times and unhelpful representatives.

Quality Concerns: Some customers have experienced issues with product quality, receiving items that do not match descriptions or are defective.

Deceptive Advertising: There are complaints regarding misleading advertisements and upselling tactics, particularly targeting vulnerable customers.

Heartland America Features and Benefits

Features

Fast Shipping

Many customers report quick shipping times, often receiving orders promptly; strives to ship in-stock items within 48 hours.

Competitive Pricing

Products offered at discounted prices, appealing for budget-conscious shoppers; focuses on overstock and liquidated goods from top brands.

Variety of Products

Wide range of categories including electronics, home goods, unique items, auto accessories, workshop tools, health care items, clothing.

Brand-Name Overstocks and Liquidations

Sells brand-name overstocks, liquidations, and renewed products.

Customer Service

Recognized by BBB with an A+ rating.

Value Club Discounts/Benefits

Members receive discounts and extended 60-day return window; Elite Club members verified at order processing.

Specialty Categories

Offers great products in categories like Nostalgia, As Seen On TV, Coins & Collectibles, DIY, and Refurbished (primarily in USA).

30-Day Return Window

Allows returns within 30 days (60 for club members) for full refund of merchandise price if in new condition and original packaging.

Refund Process

Refunds processed within 3 to 5 business days after receipt of returned item.

Damaged Items Handling

Report damaged items within 5 business days for proper handling.

Shipping Options

Ships via USPS and FedEx; ships to destinations outside continental USA with additional charges.

Heartland America Reviews

Payment Methods

Payment Methods

Payment Methods

Today's Best Deals

Overall Rating

Ratings by Feature

Ratings by Feature

Recent Customer Reviews (14)

Audrey Bélanger

Roman Karataev

Lirienne Grivois

Kelly Nixon

Amber Clarke

Lorie Sharpe

Jerry Everhart

James Pepper

Kian Nash

Riley Smith

Payment Methods

Accepted Payment Options:

Credit/Debit Cards

Payment Process

Refund Information

Heartland America Pros & Cons

Pros

CONS

Heartland America Features and Benefits

Features

Fast Shipping

Competitive Pricing

Variety of Products

Brand-Name Overstocks and Liquidations

Customer Service

Value Club Discounts/Benefits

Specialty Categories

30-Day Return Window

Refund Process

Damaged Items Handling

Shipping Options

Heartland America Frequently Asked Questions